Privacy Policy | CoachThem

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Updated January 28, 2021

Thank you for visiting the official website and/or application of CoachThem (the “Site”). This Privacy Policy explains how personal information about you is collected, used and disclosed by CoachThem with respect to your use of the CoachThem Site’s products and services (collectively the “Service” or “Services”).
  1. How do you collect personal information and what personal information do you collect?

    We collect personal information from you when you provide information directly to us, for example, when you contact us, create an account, use the Service, cast a vote, contribute to our blog or make inquiries to our webmaster. Examples of personal information we collect and use are:

    • name and email address;
    • address and telephone number;
    • location;
    • financial information such as your credit card data;
    • information you provide when you contribute to our blog or messages boards; and
    • other personal information required to provide you with our Services.

    Like many websites, we may automatically collect personal information when you use the Site. Examples of personal information we may automatically collect when you use our Site are:

    • computer’s operating system, internet protocol (IP) address, browser type;
    • smartphone’s operating system;
    • approximate location; and
    • usage and activity on our Site.

    We may use third-party analytics services, cookies and other online tracking technologies to help analyze how you use our Site.

  2. How do you use my personal information?

    CoachThem may use and share your personal information for the following purposes:

    • administering and processing our Services;
    • creating your account;
    • generating statistics, aggregating data, measuring the Site activities, personalizing your experience on our Site, and detecting and preventing security threats;
    • helping us develop and market our brand, products, services, promotions and advertising;
    • communicating with you about our Services, upcoming contests and events; promotions and special offers, and other news about CoachThem and our selected partners;
    • processing and delivering contest entries and rewards;
    • communicating with you about our products and sending you related information, including account confirmation notices, technical notices, updates, security alerts and support;
    • responding to your requests complaints, comments and questions; and
    • other purposes that we identify to you from time-to-time.

    2.1 Can I opt-out?

    Want to no longer receive promotional and marketing emails from CoachThem? If at any time you decide you no longer want to receive promotional communications from CoachThem or our selected partners, such as special offers, upcoming events or other marketing information, you can opt-out. You can unsubscribe by clicking the unsubscribe function in the email you receive. Please allow 5-7 business days to process your request. Please note that we may still send you non-promotional emails, such as emails about your account, billing, etc., as permitted by law.

  3. How and where do you keep my personal information safe?

    The security of your personal information is important to us. CoachThem employs reasonable administrative, technical and physical safeguards to protect your information from unauthorized use, access, disclosure, alteration, destruction or loss. For sensitive personal information you submit, such as your financial information, we encrypt using industry-standard Secure Socket Layer (SSL) encryption. If CoachThem uses third parties such as service providers, CoachThem requires such service providers to use similar safeguards to those used by CoachThem, and also requires service providers to limit access to your personal information and to keep it strictly confidential. Service providers are only permitted to use your personal information for the sole purpose of carrying out services on behalf of CoachThem. CoachThem retains your personal information only as long as necessary or relevant for the purposes we identified or as required by law Your personal information may is stored and/or processed or otherwise used by or on behalf of CoachThem inside of Canada.

  4. What about third party links?

    Our Site may be linked from another website, or have links to other websites or social media platforms. We encourage you to review the privacy policies of all sites which you visit so that you can understand how those sites collect, use and disclose your personal information. We are not responsible for the privacy policies, content or data handling practices on other websites. CoachThem’s Privacy Policy does not extend beyond our Site.

  5. Do you use cookies?

    A “cookie” is a small data file that a web site can send to your browser, which may then be stored on your system. CoachThem uses cookies to better serve you when you return to our Site. CoachThem may send cookies when you visit various pages of the Site, provide information to us or respond to inquiries. Accepting the cookies on our Site enables us to identify your system by reading the cookie that has been stored on your system, but we cannot identify you unless you enter personal information. Cookies that are placed cannot be used to obtain your personal information at another website. The information collected online permits CoachThem to analyze traffic patterns on our Site, enables us over time to provide visitors and users with a better experience by improving the content and making it easier to use. Most web browsers automatically accept cookies, but you have the ability to view, disable, or delete cookies from your web browser at any time. Please be aware that changing your browser’s cookie or website data settings may limit your ability to use all of the features provided on our website.

  6. Analytics

    We use analytic software, such as Google Analytics and others, to help us to better understand the functionality of our Site on your computer, smartphone or other device. Analytics may record information such as how often you use our Site, which features you use or don’t use, aggregated usage, performance data, and where the Site was downloaded from. This information isn’t connected to you.

  7. How and why do you share my personal information?

    In order for CoachThem to provide you with our quality Services, we sometimes need help from third parties. CoachThem may use and share your personal information with affiliated and non-affiliated third parties (partners, contractors, agencies and other organizations) that help us:

    • process payments and verify credit card information;
    • provide customer service;
    • administer our Services; and/or
    • assist CoachThem with promotional and marketing initiatives.

    We share personal information with government, regulatory and law enforcement agencies as requested by these agencies, if the disclosure is required or permitted by law. We may share information to take action regarding illegal activities or violations of terms of use, or as otherwise required by law. We may also transfer or assign your personal information to third parties as a result of, or in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation.

  8. What about children?

    CoachThem is intended for those who are at or over the age of majority. CoachThem is not for children under the age of 13. This includes any links to other websites that we provide for your convenience. We don’t knowingly collect personal information from children for any reason. If you think CoachThem has received personal information of your child or another minor, please contact us.

  9. How can I access my personal information?

    If you request, we will let you know what personal information CoachThem has about you, what it is being used for, and with whom it has been shared. If you notice any inaccuracies or wish to update any part of your personal information, we will look into that as well.CoachThem will provide you with access to your personal information that is in our possession, subject to certain exceptions, including information that is referenced to another individual’s personal information that cannot be severed, or information subject to solicitor-client privilege, or other legal restrictions that may prevent us from fulfilling your request. To inquire whether CoachThem has any personal information about you or if you have any questions or comments about this Privacy Policy or our privacy practices, you may contact us at:

    Attention: Privacy Officer


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